- Returns will only be accepted within 30 days from the date of invoice.
- An official returns number must be obtained from Carl F direct prior to returning the goods or no refund will be given.
- Goods are to be returned at the customer's expense, with proof of receipt at Carl F direct
- Goods must be in resaleable condition, in original packaging, with all warranty/instruction/guarantee booklets.
- This does not affect your statutory rights.
If you wish to return an item to Carl F direct, please call our Sales Office who will aid you through the above steps.
Tel: 01733 393330
Monday - Thursday: 08:00 - 16:30
Friday: 08:00 - 16:00
Weekends and bank holidays: Closed