RETURNS POLICY  |  TERMS OF USE  |   PRIVACY STATEMENT
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Returns Policy

  1. Returns will only be accepted within 30 days from the date of invoice.
  2. An official returns number must be obtained from Carl F direct prior to returning the goods or no refund will be given.
  3. Goods are to be returned at the customer's expense, with proof of receipt at Carl F direct
  4. Goods must be in resaleable condition, in original packaging, with all warranty/instruction/guarantee booklets.
  5. This does not affect your statutory rights.

 

If you wish to return an item to Carl F direct, please call our Sales Office who will aid you through the above steps.

Tel: 01733 393330

 

Opening Times:

Monday - Thursday: 08:00 - 16:30

Friday: 08:00 - 16:00

Weekends and bank holidays: Closed